Privacy notice

Version 2026-10-23. This notice explains what Appalachian Customs Service LLC, 375 Sylvan Avenue, Suite 28, Englewood Cliffs, NJ 07632 ("we"), does with information sent through this website.

What we collect

• FDA request form: the details you type in — facility name, country and address, FDA registration and DUNS numbers if given, contact name, email address, the service you choose and your preferred invoice method.
• Entry Check form: that form is run by Tally (tally.so), and Tally's own privacy policy applies to what you enter there.
• Email, phone and text messages you send us.
• Technical data: our host, Vercel, records standard server logs (such as IP address and pages requested) to run and protect the site. We do not use advertising or tracking cookies.

How we use it

To answer your request, prepare and send your invoice, and provide the service you ask for, including filings with U.S. Customs and Border Protection and the U.S. Food and Drug Administration. We do not sell your information.

Who else handles it

• Vercel (website hosting and storage of form submissions).
• Resend (delivery of the form-submission email to us).
• Stripe or PayPal, if you pay an invoice through them.
• Government agencies, when we file on your behalf or the law requires it.

How long we keep it

Requests that do not become business are deleted within 12 months. Records of customs business we transact are kept for the periods federal law requires of licensed customs brokers (19 CFR 111.23).

Your choices

To see, correct or delete the information you sent us, email min@appalachianuscustoms.com. Records the law requires us to keep cannot be deleted before their period ends.